Privacy Policy
GENERAL
All services provided in our store belong to and are operated by our company located at SANAYİ MAH. TEKNOPARK BLV. NO: 1/4C İÇ KAPI NO: 307.
Our company may collect personal data for various purposes. Below is a description of how the collected personal data is obtained and how it is protected.
Through membership or the completion of various forms and surveys on our Store, certain personal information of members (such as name and surname, company details, phone number, address, or e-mail addresses) is collected by our Store as required by the nature of the business.
Our company may occasionally send campaign information, information about new products, and promotional offers to its customers and members. Our members can make any choice about whether to receive such information when signing up, can later change this choice in the account settings section after logging in, or can opt out via the link in the notification message they receive.
Personal information transmitted to our store electronically by our members during the approval process carried out through our Store or by e-mail shall not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" concluded with our Members.
In order to identify problems related to the system and to quickly resolve any problems or disputes that may arise in connection with the service provided, our Company records and uses the IP addresses of its members. IP addresses may also be used to identify users in a general manner and to collect comprehensive demographic information.
Our Company may also use the requested information for direct marketing purposes, by itself or through its business partners, outside the purposes and scope determined by the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our Company, information provided by the user, or information regarding transactions carried out through our Store may also be used by our Company and its business partners, outside the purposes and scope determined by the "Membership Agreement", for various statistical evaluations, database creation, and market research, without disclosing the identity of our members.
Our Company undertakes to keep confidential information strictly private and confidential, to treat this as an obligation of secrecy, and to take all necessary measures and exercise due care to ensure and maintain confidentiality and to prevent all or any part of the confidential information from entering the public domain or being used without authorization or disclosed to a third party.
CREDIT CARD SECURITY
Our company gives top priority to the security of credit card holders shopping on our shopping sites. Your credit card details are never stored in our system.
When you enter the transaction process, there are two things to look for to know that you are on a secure site. One of them is a key or padlock icon on the bottom line of your browser. This indicates that you are on a secure web page, and all your information is protected by encryption. This information is used only in connection with the sales transaction process and in line with your instructions. The credit card details used during shopping are encrypted with the 128-bit SSL (Secure Sockets Layer) protocol, independently of our shopping sites, and transmitted to the relevant bank for authorization. If the card's availability is confirmed, the purchase continues. Since no card details can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.
The reliability of the payment/invoice/delivery address details of orders placed online by credit card is checked by our company against Credit Card Fraud. Therefore, for the orders of customers ordering from our shopping sites for the first time to reach the procurement and delivery stage, the accuracy of their financial and address/phone details must first be confirmed. If necessary, the credit card holder or the relevant bank is contacted to verify this information.
Only you can access and change the information you provide when signing up. If you keep your member login details secure, it is not possible for others to access or change information about you. For this purpose, membership transactions are carried out within a 128-bit SSL security zone. This system is an international encryption standard that cannot be broken.
Online shopping sites that have an information line or customer service and that state their full address and phone details are preferred more today. This way, you can obtain detailed information about anything on your mind and gain more reliable insight into the trustworthiness of the company providing the online shopping service.
NOTE
We recommend paying attention to whether the company's full address and phone number are stated on online shopping sites. If you are going to shop, note down all the phone and address details of the store from which you are purchasing the product before making your purchase. If you do not trust the site, verify by phone before shopping. All information about our company and its location is stated on all online shopping sites belonging to our company.
THIRD-PARTY WEBSITE PRACTICES
Our Store may provide links to other sites within its website. Our Company bears no responsibility for the privacy practices and content of sites accessed through these links. Advertisements published on our Company's site are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement apply only to the use of our Store and do not cover third-party websites.
EXCEPTIONAL CASES
In the limited circumstances set out below, our Company may disclose user information to third parties outside the provisions of this "Privacy Policy". These circumstances, being limited in number, are:
1.Complying with obligations imposed by legal rules in force enacted by a competent legal authority, such as laws, decree-laws, regulations, etc.;
2.Fulfilling and implementing the requirements of the "Membership Agreement" and other agreements concluded by our Store with users;
3.Requests for information about users for the purposes of an investigation or inquiry duly conducted by a competent administrative or judicial authority;
4.Cases where providing information is necessary to protect the rights or safety of users.
E-MAIL SECURITY
Never write your credit card number or passwords in e-mails you send to our Store's Customer Service regarding any of your orders. Information contained in e-mails may be viewed by third parties. Our Company cannot guarantee the security of information transmitted from your e-mails under any circumstances.
BROWSER COOKIES
Our Company may obtain information about users visiting our store and their use of the website by using a technical communication file (Cookie). The technical communication files in question are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.
The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose and how many times a person visits the site, and how long they stay on the site, and helps to dynamically generate advertisements and content from user pages specially designed for users. The technical communication file is not designed to obtain data or any other personal information from the main memory or from your e-mail. Most browsers are initially designed to accept the technical communication file, but users may, if they wish, change their settings so that the technical communication file is not received or so that a warning is given when it is sent.
POLICY CHANGES AND CONTACT
Our Company may change the provisions of this "Privacy Policy" at any time by publishing them on the site or by sending electronic mail to users. If the provisions of the Privacy Policy are changed, they take effect on the date they are published.
For any questions and suggestions regarding our privacy policy, you may send an e-mail to [email protected]. You can reach us via the contact details below.
Company Title:COLLAXIR ARGE VE BİYOTEKNOLOJİ SANAYİ TİCARET ANONİM ŞİRKETİ
Address:SANAYİ MAH. TEKNOPARK BLV. NO: 1/4C İÇ KAPI NO: 307 PENDİK / İSTANBUL
E-mail:[email protected]